Telephone response skills × Personality Traits

Can provide bright and polite customer service (2) Has hospitality (2) Patient (2) Accurate (1) Can provide polite service (1) Can respond calmly (1) Can respond flexibly (1) Cheerful personality (1) Cooperative (1) Good listener (1) Has cooperativeness (1) Has listening skills (1) Has patience (1) Has stress tolerance (1) Has strong sense of responsibility (1) Hospitable (1) Polite and accurate (1)