Passenger guidance × Required Skills

Emergency response procedures (2) Announcement equipment operation (1) Basic PC operation (counter system) (1) Communication skills (foreign languages) (1) Communication skills (passenger service) (1) Customer response (complaint handling) (1) Customer service and guidance (1) Customer service etiquette (1) Customer service manners (1) English conversation (1) First aid skills (1) Hospitality manners (1) In-car announcements (1) Inspection and operation of life-saving and fire-fighting equipment (1) Multilingual capabilities (1) Operation of ticket gates and issuing machines (1) Pre-operation inspections (1) Railway fares and transfer information (1) Safety procedure knowledge (1) Safety response (1) Station announcements (1) Ticket and season ticket sales and settlement (1) Train operation (1)