Escalation × Career Path: Leader
4 jobs found.
Complaint Reception Clerk (Non-Telephone Methods)
A clerical role that receives complaints via non-telephone channels such as email, letters, and web forms, records and analyzes the content, and contacts and reports to relevant departments.
Call Center Operator
A job that responds to customer inquiries, requests, and complaints via phone or internet, providing information and solving problems.
Internal Support Desk
A job that handles IT-related inquiries and troubles from in-house employees.
Help Desk Receptionist (Via Telephone)
Handles customer inquiries and troubles via telephone, performing initial response and escalation.