Customer satisfaction × Required Skills

Complaint handling (4) Customer service manners (3) Staff management (3) Basic PC operation (1) CRM system operation (1) Customer response skills (1) Customer service skills (1) Food and beverage service knowledge (1) Front desk operations (1) Gift wrapping (1) Hospitality (1) Inventory management (1) Knowledge of bank products and services (1) Multilingual support (English) (1) PC basic operation (data entry) (1) POS operation (1) Phone handling (1) Product knowledge (1) Reporting, communication, and consultation (1) Reservation management system operation (1) Safety and hygiene management (1) Sales and budget management (1) Sales and inventory management (1) Shift management (1) Table service (1) Telephone response (1)