Check-out × Required Skills: Complaint handling
3 jobs found.
Hotel manager (primarily engaged in customer service work)
The hotel manager (primarily handling customer service operations) oversees accommodation department functions including front desk operations, staff management, customer service, and revenue management, aiming to improve the hotel's overall service quality and profitability.
Ryokan manager (primarily engaged in customer service work)
A ryokan manager oversees the overall operation management and customer service of a ryokan, a lodging facility, to improve customer satisfaction and maximize revenue.
Ryokan and hotel reception staff
A profession that provides front desk operations, guidance, and hospitality services to guests staying at ryokans and hotels.