After-Sales Service × Required Skills

Quotation Preparation (9) Negotiation Skills (8) Presentation Skills (8) Listening Skills (6) Office Software (5) Product Knowledge (5) Basic PC Operation (4) Customer Needs Assessment (4) Estimate Preparation (4) CRM Tool Operation (3) Customer Management (3) Ordinary Motor Vehicle Driver's License (3) Presentation and Proposal Skills (3) Vehicle Knowledge (3) Communication Skills (2) Contract Negotiation (2) Contract Procedures (2) Customer Negotiation (2) Customer Service (2) Customer Service Skills (2) Estimate Creation (2) Insurance Product Knowledge (2) Presentation (2) Proposal and Negotiation Skills (2) Sales Skills (Proposal and Negotiation) (2) Auto Insurance Knowledge (1) Basic IT Knowledge (1) Basic Knowledge of Electrical Control Systems (1) Basic PC Skills (1) Building Materials Knowledge (1)