Zoo Ticket Attendant

どうぶつえんでさつがかり

Industry & Occupation

Tourism, Hospitality & Leisure

Classification

Summary

Job involving ticket sales, entry management, and visitor services at the zoo entrance.

Description

Zoo ticket attendants handle ticket sales, fee collection, entry management, discount applications, etc., at the zoo's entrance gate. They provide basic guidance to visitors, operate the ticket issuance system, manage cash, perform simple clerical tasks, and respond to visitors' questions and requests. During peak seasons or events, physical stamina and flexible responsiveness are required for queue management and crowd control.

Future Outlook

While stable demand is expected with the recovery of tourists and increase in inbound visitors, changes in work style are anticipated due to the advancement of online ticketing and automation.

Personality Traits

Able to Respond Flexibly / Cheerful Personality / Polite and Courteous / Strong Sense of Responsibility

Work Style

Contract Employee / Outdoor Work / Part-time and Casual OK / Shift Work / Weekend and Holiday Work

Career Path

Ticket Staff Supervisor → Facility Reception Supervisor → Service Manager → Facility Operations Staff

Required Skills

Basic PC Operation / Cash Management / Communication Skills (Customer Response) / Ticket Issuance System Operation

Recommended Skills

Complaint Handling / Multilingual Communication / Simple Accounting

Aptitudes (Strengths Preferred)

Item Description
Adaptability Flexible response skills are required during crowded times or events.
Attention to Detail & Accuracy Accuracy is required for cash management and preventing ticketing errors.
Communication Skills High communication skills are needed for customer service to visitors.
Physical Stamina & Endurance Physical stamina is needed for standing for long periods and managing queues.
Stress Tolerance Stress tolerance is required for crowded times and handling complaints.

Aptitudes (Weaknesses Acceptable)

Item Description
Analytical & Logical Thinking Because there is little complex analysis.
Creativity & Ideation Because service procedures are standardized.

Aliases

  • Zoo Reception Staff
  • Zoo Ticket Staff

Related Jobs

  • Aquarium Ticket Attendant
  • Museum Reception Staff
  • Theme Park Reception Staff

Tags

Keywords