Welfare Office Caseworker
ふくしじむしょケースワーカー
Industry & Occupation
Classification
Summary
Welfare office caseworkers work at municipal welfare offices, etc., receiving consultations from people in financial distress, the elderly, disabled individuals, etc., conducting assessments, and providing support for utilizing appropriate welfare services, as well as formulating and coordinating support plans.
Description
Welfare office caseworkers are employed at local government welfare offices, etc., receive consultations from residents facing difficulties in life, and comprehensively assess their financial situation, family environment, health status, etc. Based on this, they handle procedures for utilizing public support systems such as public assistance, disability welfare services, elderly welfare services, and child-rearing support, formulate support plans, collaborate with related organizations, and conduct ongoing monitoring. Additionally, as needed, they perform home visits, participate in various meetings, create records, etc., to support users and their families in leading independent lives.
Future Outlook
Amid an aging population and increasing importance of support for people in financial distress, expansion of administrative services is demanded, and needs are expected to steadily increase in the future. Utilization of ICT and strengthened collaboration with other professionals will advance.
Personality Traits
Able to respond flexibly / Excellent observation skills / Has empathy / Has patience / Strong sense of responsibility
Work Style
Contract Employee / Field Visits / Flexitime System / Part-time / Regular Public Servant
Career Path
Municipal Staff (Welfare Office Caseworker) → Chief Caseworker → Consultation Support Specialist → Welfare Section Manager → NPO Welfare Staff
Required Skills
Assessment / Consultation Assistance Techniques / Inter-agency Collaboration and Coordination / Legal Knowledge (Welfare-related) / Record Keeping / Support Plan Creation
Recommended Skills
Case Record Management / Community Resource Utilization / Stress Management / Teamwork
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accuracy is required in document preparation and legal procedures. |
| Communication Skills | To accurately understand the client's needs and psychology and build trust. |
| Planning & Organization | Ability to formulate and coordinate support plans tailored to individual users is required. |
| Problem Solving | To appropriately address the challenges of users with diverse problems. |
| Stress Tolerance | Mental strain is high when dealing with serious issues faced by users. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Numerical & Quantitative Analysis | Advanced mathematical analysis is not required. |
Related Qualifications
- Mental Health Welfare Worker
- Social Welfare Worker
Aliases
- Municipal Caseworker
- Welfare Consultant
- Welfare Office Consultant
Related Jobs
- Child Welfare Officer
- Consultation Support Specialist
- Mental Health Welfare Worker
- Social Welfare Worker