Welfare Counselor
ふくしそうだんいん
Industry & Occupation
Classification
Summary
Welfare counselors are professionals who respond to consultations from people and their families facing life difficulties, providing advice and support for utilizing necessary welfare services.
Description
Welfare counselors are affiliated with municipal welfare offices, social welfare corporations, medical institutions, etc., and handle diverse consultations such as economic hardship, nursing care, disability, DV, elderly issues, and more. They identify users' needs through interviews and assessments, formulate and adjust individual support plans, collaborate with related organizations and multidisciplinary teams, provide advice and coordination for service utilization, and conduct follow-ups after use. They fulfill the role of supporting users' independence and improving quality of life while adapting to institutional changes and shifts in regional resources.
Future Outlook
With the expansion of community-based integrated care systems amid an aging population and declining birthrate, demand for welfare counselors is expected to continue increasing. Greater expertise in online consultations using ICT and multicultural support fields will be required.
Personality Traits
Compassionate / Empathetic / High Ethical Standards / Problem-Solving Oriented
Work Style
Contract Part-time / Flexitime / Full-time / Night Shift / Partial Remote Work Allowed
Career Path
Junior Welfare Counselor → Senior Welfare Counselor → Consultation Support Specialist Leader → Manager (Consultation Support Supervisor)
Required Skills
Assessment Techniques / Case Management / Coordination with Related Organizations / Interview Skills / Knowledge of Social Security Systems / Report Writing
Recommended Skills
Crisis Intervention / Dementia Care / ICT Utilization (Online Consultation) / Multicultural Understanding
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | It is necessary to respond quickly to a wide range of consultation contents and institutional changes. |
| Communication Skills | Building trusting relationships with clients requires advanced communication skills. |
| Planning & Organization | Formulating and coordinating support plans requires organizational planning abilities. |
| Problem Solving | Problem-solving skills to identify specific solutions for users' diverse challenges are essential. |
| Stress Tolerance | Many mentally demanding consultations require high stress tolerance. |
| Collaboration & Teamwork | Multidisciplinary collaboration and cooperation with related organizations are required. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Numerical & Quantitative Analysis | Specialized mathematical analysis is minimal. |
| Physical Stamina & Endurance | Primarily desk work and interviews, with minimal physical burden. |
Related Qualifications
- Certified Care Manager
- Certified Social Worker
- Psychiatric Social Worker
Aliases
- Caseworker
- Social Welfare Counselor
- Welfare Counselor
Related Jobs
- Caseworker
- Certified Care Manager
- Psychiatric Social Worker
- Social Worker