Water Bill Collector
すいどうりょうきんしゅうきんにん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Field Clerical Occupations
- Minor : Bill Collectors
Summary
A profession that visits water users and regularly collects water bills.
Description
Water bill collectors are field clerical workers employed by water utilities or contractors. They regularly visit users' homes or businesses to collect water bills. Main tasks include managing invoices and receipts, handling customer inquiries, preparing daily reports and summaries, planning efficient collection routes, and safe driving. They also deal with customer complaints and delinquent accounts, maintaining customer satisfaction while performing accurate and prompt collection duties.
Future Outlook
Due to declining birthrates, aging population, and the spread of online payments, demand for in-person collections is decreasing. Operational efficiency improvements and cashless payment対応 are required.
Personality Traits
Customer-Oriented / Patient / Polite and Courteous / Strong Sense of Responsibility
Work Style
Career Path
Collection Staff → Chief → Supervisor → Sales Position → Clerical Position
Required Skills
Cash Handling / Customer Service / Route Planning / Safe Driving
Recommended Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in confirming amounts or invoices are not allowed. |
| Communication Skills | Because clear explanations and polite responses are required in customer interactions. |
| Physical Stamina & Endurance | Because fieldwork involves extensive walking and long hours of driving, requiring physical endurance. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because it only involves simple monetary calculations. |
| Creativity & Ideation | Because the work is routine and offers little opportunity for creativity. |
| Learning Agility & Knowledge Acquisition | Because there is little need to update specialized knowledge. |
Related Qualifications
- Ordinary Automobile Driver's License
Aliases
- Bill Collector
- Water Bill Collector
Related Jobs
- Communication Fee Collector
- Electricity Bill Collector
- Gas Bill Collector