Watch Store Clerk
とけいはんばいてんいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Other Merchandise Sales Clerks
Summary
Sales position handling customer service, recommendations, sales of watch products such as wristwatches and table clocks, inventory management, and after-sales service.
Description
Watch store clerks are professionals who provide customer service and sales for watch products such as wristwatches and table clocks in stores. They listen to customers' desired designs and functions, and clearly explain the features and usage methods of each brand. In addition to sales, they handle inventory management, product display, sales promotions to achieve sales targets, after-sales service, warranty handling, and simple inspection and maintenance tasks. When handling luxury brands, luxurious customer service skills are required, and knowledge of the latest models and trends must be constantly updated.
Future Outlook
The luxury watch market is progressing steadily, with expanding e-commerce sales and growing expectations for physical stores that emphasize brand experiences. Demand for personnel equipped with specialized product knowledge and customer service skills is expected to remain stable and expand in the future.
Personality Traits
Attentive to Details / Clear in Explanations / Good Interpersonal Skills
Work Style
Contract Employee / Full-time Employee / Part-time Worker / Shift Work / Store Duty
Career Path
Sales Staff → Chief/Store Manager Candidate → Shop Manager → Brand Expert → Head Office Sales Planning → Buyer
Required Skills
Cash Register Operation / Customer Service and Sales Skills / PC Operation (Inventory Management) / Product Knowledge
Recommended Skills
Basic Knowledge of Watch Manufacturing and Repair / Basic Marketing Knowledge / Communication Skills (Foreign Languages) / Gift Recommendations
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accurate provision of information on product specifications, warranty contents, etc., is important. |
| Communication Skills | Required as customer service and recommendations in the store are central. |
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