Watch Salesperson
とけいはんばいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Other Merchandise Sales Clerks
Summary
A retail specialist who explains the features of watch products such as wristwatches and wall clocks, and proposes and sells watches that match customer needs.
Description
Watch salespeople are specialist staff who introduce and propose a wide variety of watch products, such as wristwatches, table clocks, and wall clocks, to customers and sell them. They listen to customers' lifestyles and preferences to propose optimal products and also handle after-sales services such as inventory management, ordering, warranty registration, and battery replacement. They work in luxury brand stores, department stores, and specialty stores, and are required to provide courteous customer service while maintaining the brand image.
Future Outlook
With the advancement of e-commerce and increasing demand for smartwatches, in-person sales will emphasize providing added value through specialized knowledge. Skills in online customer service and digital channel utilization will also become necessary.
Personality Traits
Work Style
Brand Direct Operation / Department Store Assignment / Full-time / Shift Work / Store-Based
Career Path
Junior Sales Staff → Senior Sales Staff → Shop Manager → Area Manager → Headquarters Planning and Sales Position
Required Skills
Basic PC Operation / Communication Skills (Customer Service) / Horology / Inventory Management / POS Operation
Recommended Skills
Customer Management System (CRM) / Multilingual Support (English) / SNS Promotion / Visual Merchandising
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | To accurately understand detailed product specifications and warranty contents. |
| Communication Skills | To build trust through conversations with customers. |
| Learning Agility & Knowledge Acquisition | Because it is necessary to continuously learn about new products and brand-specific characteristics. |
| Stress Tolerance | Due to pressure during busy periods and complaint handling. |
Related Qualifications
- Sales Proficiency Test Level 3
Aliases
- Watch Sales
- Watch Sales Staff
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- Apparel Salesperson
- Eyeglasses Salesperson
- Jewelry Salesperson
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