Ward Clerk
びょうとうクラーク
Industry & Occupation
Classification
Summary
Ward clerks handle clerical tasks in hospital wards, including reception and guidance for inpatients, chart management, discharge procedures, and more.
Description
Ward clerks manage various clerical procedures from inpatient admission to discharge. Specifically, they handle admission reception, management and organization of charts and clinical information, patient inquiry responses, phone and visitor handling, supply management, and preparation of documents for medical fee claims. They collaborate with nurses, doctors, and other departments to support patients in smoothly navigating their ward stay.
Future Outlook
Demand will remain stable due to increasing inpatients from aging population. With the spread of electronic charts and business efficiency improvements, the importance of electronic chart operation skills and multi-professional collaboration abilities is growing.
Personality Traits
Work Style
Full-time / Hospital Full-time / No Night Shifts / Two Days Off Per Week
Career Path
Ward Clerk → Medical Clerk Supervisor → Medical Clerk Manager → Medical Secretary
Required Skills
Chart Management / Medical Fee Claims Administration / Medical Terminology Knowledge / Office Software / Phone Handling
Recommended Skills
Communication Skills Training / Electronic Chart Operation / Medical English
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accuracy of chart information and documents is required. |
| Communication Skills | Due to frequent interactions with patients and medical staff. |
| Collaboration & Teamwork | Collaboration with multiple professions such as nurses and doctors is essential. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Primarily routine tasks, with little need for innovative thinking. |
Related Qualifications
- Medical Clerk Skills Certification Exam
- Medical Fee Claims Administration Certification Exam
- Medical Secretary Skills Certification
Aliases
- Ward Administration
- Ward Administration Clerk
Related Jobs
- Health Information Manager
- Medical Clerk
- Reception Clerk