Waiter
うえいたー
Industry & Occupation
Classification
Summary
A service job that involves guiding customers, taking orders, serving food and drinks, handling payments, etc., in restaurants and similar establishments.
Description
Waiters work in restaurants, cafes, and other dining establishments, guiding customers to their seats, explaining menus, taking orders, serving food and drinks, handling billing, clearing and cleaning tables, and more. They are required to respond flexibly to customer needs, provide cheerful service, and possess communication skills and physical stamina essential for smooth team operations. During peak times or crowded periods, quick and accurate service is demanded, and hygiene management and adherence to store rules are also important.
Future Outlook
While some tasks will be automated due to the introduction of self-order terminals, customer demand for hospitality remains strong, and the value of human service is expected to be maintained.
Personality Traits
Work Style
Full-time / Full-time promotion available / Night shifts / Part-time OK / Shift work
Career Path
Junior waiter → Head waiter (chief) → Hall manager → Service manager → Store manager / Area manager
Required Skills
Cash register operation / Customer service manners / Hygiene management and cleaning / Order taking / Table service
Recommended Skills
Barista basics / Communication skills (foreign language service) / POS operation / SNS management / Sommelier knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Ability to immediately respond to changing situations and customer requests is necessary. |
| Attention to Detail & Accuracy | Accuracy is required to prevent order mistakes or serving errors. |
| Communication Skills | Essential for smooth dialogue with customers and understanding their needs. |
| Physical Stamina & Endurance | Physical endurance is required for long hours of standing and hectic movements. |
| Stress Tolerance | Necessary to continue operations under pressure during busy times. |
| Collaboration & Teamwork | Required to collaborate with kitchen staff and other team members. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Not required due to no need for specialized analysis or logical thinking. |
| Creativity & Ideation | Service content is standardized with low demands for creativity. |
| Numerical & Quantitative Analysis | Billing is performed, but advanced calculations are not needed. |
Related Qualifications
- Food hygiene manager
- Service manners certification
Aliases
- Hall staff
- Server
- Waiter
Related Jobs
- Bartender
- Kitchen staff
- Reception staff
- Restaurant manager
- Waitress