Utility Bill Collector (Electricity, Gas, Water)
りょうきんしゅうきんにん（でんき・ガス・すいどう）
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Field Clerical Occupations
- Minor : Bill Collectors
Summary
This occupation involves visiting users' homes to collect utility bills for electricity, gas, and water in cash and issuing receipts.
Description
Utility Bill Collectors (Electricity, Gas, Water) regularly visit households and businesses along predetermined routes to collect usage charges for electricity, gas, and water. They handle cash transactions, issue receipts, organize unpaid amounts, issue payment reminders, manage visit schedules and routes, and handle administrative tasks such as tallying and reporting collection amounts. Good manners and strict adherence to time are required during visits.
Future Outlook
Due to the cashless trend and the spread of direct debit payments, traditional collection operations are declining. In the future, a shift to online payment services and automatic collection systems is expected, changing the nature of collection work.
Personality Traits
Excellent communication skills / Meticulous and detail-oriented / Physically fit / Proficient in time management / Strong sense of responsibility
Work Style
Full-time, contract, part-time / Office coordination / Outdoor work / Route duty / Shift
Career Path
New bill collector → Veteran bill collector → Team leader → Supervisor → Managerial position (branch manager, etc.)
Required Skills
Basic PC operation / Bill issuance / Cash handling / Communication skills (customer service) / Ordinary vehicle driving / Route planning
Recommended Skills
Basic bookkeeping / Complaint handling / Data entry / Route optimization
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | High accuracy is required for cash handling and receipt issuance. |
| Communication Skills | Involves frequent customer interaction; smooth communication is essential. |
| Physical Stamina & Endurance | Physical stamina is needed due to long hours of fieldwork, walking, and stair climbing. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Primarily routine work; little need for creative thinking. |
Related Qualifications
- Ordinary motor vehicle driver's license
Aliases
- Bill collector
- Electricity bill collector
- Gas bill collector
- Water bill collector
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