Used Video Game Software Sales Clerk
ちゅうこゲームようソフトはんばいてんいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Other Merchandise Sales Clerks
Summary
A sales role primarily handling used video game software, involving product purchasing, appraisal, shelving, sales, and buybacks. Requires customer service, inventory management, and product knowledge.
Description
Used video game software sales clerks accept trade-in requests from customers and appraise the software based on its condition and market prices. Purchased products undergo cleaning and functionality testing before being sold in-store or online. They also manage shelving plans, inventory control, pricing, and planning/execution of promotional campaigns. In addition, they handle all customer-facing tasks such as product explanations, recommendations, reservations, trade-in negotiations, and complaint resolution. They must constantly monitor market trends and retro game developments to inform purchasing strategies.
Future Outlook
Although demand for physical media is declining due to the spread of digital distribution, the used market maintains a certain scale thanks to collector demand for retro games and limited editions. Abilities in online sales and SNS-based marketing will determine future market value.
Personality Traits
Curious and Inquisitive / Patient / Personable / Strong Sense of Responsibility
Work Style
Full-time Part-time / Shift / Store Work / Weekends and Holidays
Career Path
Sales Staff → Chief/Leader → Store Manager → Buyer (Procurement Staff) → Area Manager
Required Skills
Cash Register and Inventory Management System Operation / Customer Service Etiquette / Ordering and Inventory Management / Product Appraisal
Recommended Skills
Communication Skills (Foreign Language Customer Service) / Marketing / SNS and E-commerce Site Operations / Video Game Market Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | To accurately assess product conditions and presence of accessories. |
| Communication Skills | Due to frequent customer service and negotiations. |
| Learning Agility & Knowledge Acquisition | Because continuous acquisition of product knowledge ranging from new releases to retro games is necessary. |
Related Qualifications
- Secondhand Goods Dealer Permit
Aliases
- Resale Shop Clerk
- Used Video Game Software Salesperson
- Video Game Shop Clerk
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