Used Car Salesperson
ちゅうこしゃはんばいいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Automobile and Auto Parts Sales Clerks
Summary
Used car salespeople propose and sell the most suitable used cars tailored to customers' needs. They handle a series of sales activities including vehicle appraisal, negotiations, test drive guidance, and contract procedures, providing vehicles suited to the customer's lifestyle and budget.
Description
Used car salespeople are specialists who listen to customers' needs, propose and guide suitable used cars. They handle vehicle appraisal and procurement, display vehicle management, test drive arrangements, price negotiations, loan and insurance proposals, and contract document creation and signing consistently. They also provide post-delivery follow-up and complaint handling, making it important to enhance customer satisfaction. In recent years, online negotiations and digital catalogs are advancing, requiring proficiency in digital tools.
Future Outlook
With the expansion of the used car market and increase in online sales, the importance of digital tool utilization and service quality improvement is increasing.
Personality Traits
Customer-Oriented / Patient / Skilled in Negotiation / Sociable
Work Style
Commission-Based / Customer Visits / Shifts / Store Work / Transfers Available
Career Path
Store Staff → Chief Staff → Manager → Area Manager → Sales Director
Required Skills
Document Creation / Sales Skills (Closing) / Used Car Appraisal / Vehicle Knowledge
Recommended Skills
Basic Automotive Maintenance Knowledge / Communication Skills (English) / Finance Knowledge / Marketing Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Necessary for checking detailed contract documents and vehicle conditions. |
| Communication Skills | Essential for building trust with customers and eliciting their needs. |
| Initiative & Leadership | Need to proactively develop customers and make proposals independently. |
| Stress Tolerance | High stress from achieving sales targets and handling complaints. |
Related Qualifications
- Property and Casualty Insurance Agent Qualification
- Regular Motor Vehicle License
- Used Car Appraiser
Aliases
- Used Car Dealer
- Used Car Sales
Related Jobs
- Automobile Mechanic
- New Car Salesperson
- Sales Position
- Vehicle Appraiser