Truck dispatch clerk
とらっくはいしゃがかり
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Transportation and Postal Clerical Occupations
- Minor : Transportation Operations Clerks
Summary
A job that involves planning dispatch for truck transportation, managing drivers, and adjusting operation schedules.
Description
Truck dispatch clerks handle the arrangement of trucks and drivers, creation of delivery routes, and management of operation schedules based on transportation requests. They collaborate with shippers and sales departments to develop optimal dispatch plans considering costs, delivery deadlines, and vehicle capacity, while ensuring compliance with laws and safe operations. They operate operation management systems, communicate with drivers, prepare documents, monitor operation status, and respond promptly to delays or troubles.
Future Outlook
With the expansion of e-commerce logistics and driver shortages, the introduction of dispatch optimization tools and AI is advancing, requiring higher expertise and specialization in the field.
Personality Traits
Able to respond flexibly / Calm judgment / Good teamwork / Strong sense of responsibility
Work Style
Flex time (depending on company) / Office work / Possibility of transfer / Shift work
Career Path
Dispatch clerk → Dispatch leader → Operations manager → Logistics manager → Logistics department manager
Required Skills
Communication skills / Dispatch management system operation / PC basic operation / Transportation regulations
Recommended Skills
Data analysis (BI tools) / English document reading ability / Inventory management system operation / Logistics management software
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Need to flexibly respond to sudden order changes or troubles. |
| Analytical & Logical Thinking | Situation analysis is essential for efficient dispatch planning. |
| Attention to Detail & Accuracy | Small arrangement mistakes can lead to troubles. |
| Communication Skills | Constant communication and coordination with drivers and shippers. |
| Planning & Organization | Need to organize schedules while adjusting multiple delivery conditions. |
| Problem Solving | Required ability to quickly address traffic conditions or emergency changes. |
| Stress Tolerance | To continuously handle deadline pressure and emergency responses. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Physical Stamina & Endurance | Mainly desk work with low physical demands. |
Related Qualifications
- Cargo vehicle operations manager
Aliases
- Dispatch clerk
- Dispatch coordinator
- Logistics coordinator
Related Jobs
- Logistics planner
- Operations manager
- Truck driver
- Warehouse manager