Travel Salesperson
りょこうえいぎょういん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Representative Occupations
- Minor : Other Sales Representative Occupations
Summary
A sales position that handles everything from planning and procurement of travel products to proposing and selling to customers, arrangements, and follow-up.
Description
Travel salespeople collect and procure information on tourist spots, transportation, accommodations, etc., and plan and propose travel plans according to customer requests. They handle a wide range of tasks, including preparing quotations, contract procedures, ticket and accommodation reservations, optional tours, payment collection, and follow-up after the tour. Communication with customers, coordination inside and outside the company, sales promotion, and marketing activities are also important, requiring prompt and accurate responses.
Future Outlook
Hiring demand is increasing due to recovery in travel demand post-COVID and resumption of inbound tourism. Sales styles are diversifying with the progress of online and DX initiatives, requiring advanced proposal skills and IT utilization abilities.
Personality Traits
Work Style
Flex / Office Work / Remote / Sales Visits
Career Path
Junior Travel Sales → Senior Travel Sales → Chief Travel Sales → Manager → Branch Manager
Required Skills
Basic PC Operation / Quotation Preparation / Reservation Management System Operation / Sales Skills (Proposal and Negotiation) / Travel Product Knowledge
Recommended Skills
CRM Tool Operation / Language Skills (English) / Marketing Knowledge / SNS Operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because arrangement mistakes directly affect customer satisfaction. |
| Communication Skills | High communication skills are required for customer service and coordination inside and outside the company. |
| Creativity & Ideation | To plan attractive travel plans tailored to customer requests. |
| Planning & Organization | To accurately handle multiple arrangements and schedule management. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Physical Stamina & Endurance | Mainly desk work with little heavy labor. |
Related Qualifications
- Travel Services Supervisor
Aliases
- Tour Sales
- Travel Sales
Related Jobs
- Corporate Sales
- Planning Sales
- Tour Conductor
- Travel Planner