Travel Sales Representative
りょこうがいこういん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Representative Occupations
- Minor : Other Sales Representative Occupations
Summary
Sales role responsible for visiting companies and individuals, handling planning and proposing travel products through to contracting.
Description
Travel sales representatives are sales professionals who visit corporate and individual customers to propose and sell travel products. They assess customer needs and develop custom travel plans tailored to destinations, schedules, and budgets, prepare quotations, negotiate, and finalize contracts. Post-contract, they manage arrangement progress and handle issues to enhance customer satisfaction and foster ongoing relationships. The role involves extensive fieldwork, such as travel and trade show participation, requiring close collaboration with in-house travel services managers and arrangement teams.
Future Outlook
With the recovery of inbound demand and diversifying travel needs, demand for specialized sales roles is on the rise. Meanwhile, digitalization will make proposal skills leveraging SNS and online tools, along with data analysis abilities, increasingly important.
Personality Traits
Action-oriented / Curious or inquisitive / Good interpersonal skills / Patient
Work Style
Business Trips / Field Sales / Flex Time / Remote Combined
Career Path
Travel Sales Representative → Senior Sales → Sales Manager → Branch Manager → Travel Consultant
Required Skills
Basic English Proficiency / Budget Management / Negotiation Skills / Presentation and Proposal Skills / Sales / Travel Product Knowledge
Recommended Skills
CRM/SFA Tool Operation / GDS Operation / Language Skills / Office Software
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | To flexibly respond to customer interactions and changes in travel schedules. |
| Attention to Detail & Accuracy | Because mistakes in checking details such as schedules and arrangements can lead to troubles. |
| Communication Skills | High communication skills are required for customer negotiations and needs assessment. |
| Initiative & Leadership | A proactive attitude is required to actively develop customers and create proposal opportunities. |
| Learning Agility & Knowledge Acquisition | It is necessary to constantly update the latest travel information and entry regulations. |
| Planning & Organization | It is necessary to systematically construct travel plans in response to customer requests. |
| Problem Solving | Quick resolution is required when troubles occur during travel. |
| Stress Tolerance | Strong mental resilience is needed for peak workloads and handling complaints. |
Related Qualifications
- Comprehensive Travel Services Manager
- Domestic Travel Services Manager
Aliases
- Travel Sales
Related Jobs
- Counter Sales
- Tour Conductor
- Travel Planner
- Travel Services Manager