Travel Arrangement Salesperson
りょこうあっせんえいぎょういん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Representative Occupations
- Minor : Other Sales Representative Occupations
Summary
Travel arrangement salespeople propose and sell travel plans tailored to customers' preferences and budgets, and handle arrangements for airline tickets, accommodations, local options, and more. At travel companies or agencies, they handle everything from customer consultations to contract signing and completion of arrangements.
Description
Travel arrangement salespeople use their knowledge of domestic and international tourist spots, transportation, accommodations, etc., to propose and sell package tours and custom-made trips. Daily tasks include customer consultations and proposals, quotation preparation, contract procedures, booking airline tickets, hotels, rental cars, etc., and supporting trouble response and changes during travel. They also play important roles in price negotiations with business partners, new product planning, promotional activities, and marketing analysis.
Future Outlook
With the recovery of inbound demand and increasing demand for personalized travel for seniors and affluent customers, demand for highly specialized planners is on the rise. Online sales and digital tools are advancing, leading to expectations of improved work efficiency.
Personality Traits
Able to Respond Flexibly / Excellent Communication Skills / Has Hospitality / Strong Sense of Responsibility
Work Style
Business Trips / Office Work / Remote / Shift
Career Path
Junior Travel Coordinator → Senior Travel Coordinator → Chief Sales → Branch Manager → Product Planning Staff
Required Skills
Communication Skills (English) / Customer Negotiation / Quotation Preparation / Reservation Management System Operation (GDS)
Recommended Skills
CRM Tool Operation / Marketing Knowledge / Multilingual Support (Non-English) / Presentation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | To flexibly respond to changes such as weather or transportation |
| Attention to Detail & Accuracy | Mistakes in schedules or bookings directly lead to trouble |
| Communication Skills | To accurately understand customer needs and make proposals |
| Planning & Organization | Need to efficiently plan travel itineraries and arrangements |
| Problem Solving | Need to respond quickly to sudden troubles |
| Stress Tolerance | High stress during peak seasons or complaint handling |
Related Qualifications
- General Itinerary Management Supervisor
- TOEIC
- Travel Agency Manager (Domestic/Comprehensive)
Aliases
- Travel Advisor
- Travel Agent
- Travel Consultant
Related Jobs
- Inbound Staff
- Tour Conductor
- Tourist Information Center Staff
- Travel Sales Staff