Solicitor (Travel Arrangement Business)
かんゆういん（りょこうあっせんぎょう）
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Representative Occupations
- Minor : Other Sales Representative Occupations
Summary
A sales position that proposes travel plans to customers, handling everything from creating estimates to contracts, and arranging air tickets, hotels, etc.
Description
Travel Arrangement Business Solicitors assess customer needs via phone or in person, planning and proposing optimal travel plans. After preparing estimates and contract documents, they use reservation management systems to arrange air tickets, trains, accommodations, tours, etc., and also handle in-travel support services. Many positions require holding the Travel Services Manager qualification, demanding a wide range of business knowledge such as collecting destination information, complying with laws and regulations, handling complaints, and strong communication skills.
Future Outlook
With the post-COVID recovery in travel demand, face-to-face proposal sales will continue to have steady demand, but due to advancements in online services and automation, there is a trend toward requiring expertise and the provision of added value.
Personality Traits
Action-oriented / Attentive to Details / Skilled in Negotiation / Sociable
Work Style
Exhibition Event Participation / Face-to-Face Sales / Office Work / Telemarketing
Career Path
Travel Counter Staff → Tour Conductor → Travel Planner → Sales Manager → Branch Manager
Required Skills
Estimate Creation / Invoice Issuance / Office Software / Phone Response / Reservation Management System Operation (GDS) / Travel Product Knowledge
Recommended Skills
Customer Relationship Management / Language Skills / SNS Marketing / Tourism Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because reservation errors can lead to loss of trust and financial losses. |
| Communication Skills | High dialogue skills are required for customer negotiations and team coordination. |
| Initiative & Leadership | Proactivity is important for acquiring new customers and proposal sales. |
| Planning & Organization | To simultaneously manage multiple arrangement tasks and adjust schedules. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Physical Stamina & Endurance | Even with long hours of standing sales or trade show participation, heavy labor is minimal. |
Related Qualifications
- Travel Services Manager (Comprehensive Travel Services Manager)
- Travel Services Manager (Domestic Travel Services Manager)
Aliases
- Tour Sales
- Travel Agency Sales
- Travel Solicitor
Related Jobs
- Tour Conductor
- Travel Agency Counter Staff
- Travel Planner