Transport Exit Ticket Gate Clerk
うんゆしゅつかいさつがかり
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Transportation and Postal Clerical Occupations
- Minor : Passenger and Freight Clerks
Summary
A job that checks passengers' commuter passes and transport IC cards at ticket gates in railway stations and supports smooth boarding and alighting.
Description
Transport Exit Ticket Gate Clerks are responsible for verifying and settling commuter passes and transport IC cards at ticket gates in railway stations and bus terminals. In addition to preventing illegal rides and accurately collecting fares, they handle inquiries and guidance from passengers, as well as troubleshooting. They also perform clerical tasks such as providing delay information, coordinating with adjacent operations, and data entry. In addition to operating automatic ticket gates, flexible対応 during congestion and courteous communication with diverse passengers are required.
Future Outlook
While labor-saving progresses due to the spread of IC cards and the advancement of automatic ticket gates, the importance of human services such as multilingual support and tourist assistance is also increasing.
Personality Traits
Calm / Flexible and Adaptable / Good Team Player / Polite and Courteous
Work Style
Dispatched or Contract Employee / Full-time / Night and Early Morning Shifts / Public Transport Work / Shift Work
Career Path
Station Staff (Various Duties) → Railway Company Clerical Staff → Transport Service Manager → Station Master → Transport Manager
Required Skills
Basic Clerical Processing / Cash and IC Card Settlement / Communication Skills (Customer Service) / IC Ticket Gate Operation / Ticket and Season Ticket Sales and Settlement
Recommended Skills
Communication Skills (Foreigners) / Communication Skills (Multilingual) / Complaint Handling
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because mistakes in checking tickets or fares are not allowed. |
| Communication Skills | Ability to communicate with diverse passengers and provide appropriate guidance is necessary. |
| Physical Stamina & Endurance | Physical stamina is required for long hours of standing work and shift duties. |
| Stress Tolerance | Due to high pressure during peak hours and trouble handling. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because there are few opportunities requiring creative thinking. |
| Numerical & Quantitative Analysis | Because complex numerical analysis is not required. |
Aliases
- Exit Ticket Gate Attendant
- Station Ticket Gate Staff
- Ticket Gate Attendant
Related Jobs
- Passenger Information Attendant
- Ticket Window Attendant
- Transport Entry Ticket Gate Clerk