Train Onboard Salesperson
れっしゃないはんばいいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Door-to-Door and Mobile Sales Workers
Summary
Job of patrolling inside the train and selling beverages, light meals, newspapers, magazines, and other products to passengers using a wagon or cart.
Description
Train onboard salespeople prepare and load products before departure, patrol the interior of the moving train to sell beverages, light meals, newspapers, magazines, etc. They take passenger orders, handle cash transactions and credit card payments, manage sales and inventory replenishment, and perform collection tasks. Engaging in conversations with passengers, responding to their requests, maintaining a clean train environment, and managing safety and hygiene are also important duties. They mainly work on long-distance trains, tourist trains, and commuter/school routes, with shift work including early mornings and late nights.
Future Outlook
Opportunities for onboard sales are decreasing due to the spread of contactless and vending machines, but demand is expected to be maintained to some extent by tourist trains and inbound tourism対応.
Personality Traits
Cheerful Personality / Friendly / Physically Fit / Polite and Courteous
Work Style
Night Shifts / Shift Work / Standing Work / Uniform Provided
Career Path
Train Onboard Sales Staff → Chief Car Sales → Station Sales Staff → Car Sales Manager → Crew Manager
Required Skills
Cash Management / Customer Service Manners / Product Display and Inventory Management / Trolley Operation
Recommended Skills
Foreign Language Conversation (English) / Railway Operation Management / Safety and Hygiene Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Ability to communicate smoothly with diverse passengers is necessary. |
| Physical Stamina & Endurance | High physical stamina is required to push the wagon for long periods. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Complex logical thinking is not required. |
| Creativity & Ideation | Does not handle creative tasks such as product development. |
| Numerical & Quantitative Analysis | Advanced mathematical skills are not required. |
Related Qualifications
- Service Hospitality Certification
Aliases
- Car Sales Staff
- Onboard Sales Staff
Related Jobs
- Cabin Sales Attendant
- Convenience Store Clerk
- Station Bento Seller