Train Dispatch Clerk
れっしゃはいしゃじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Transportation and Postal Clerical Occupations
- Minor : Transportation Operations Clerks
Summary
Creates and manages railway timetables and operation diagrams, supporting safe and efficient train operations in a clerical role.
Description
Train dispatch clerks create and adjust train schedules based on timetables and diagrams, and monitor operation status in real time using the CTC system and others. In case of delays or abnormalities, they collaborate with relevant departments for prompt responses to maintain safe and accurate operations. Obtaining the operations manager qualification is required, along with knowledge of railway operation rules, signals, and block systems. The work generally follows a shift system, including night and early morning shifts.
Future Outlook
Stable demand is expected due to increasing railway passenger numbers and expansion of freight transport. While AI and automation systems assist in diagram preparation tasks, expertise in emergency response and safety management remains important.
Personality Traits
Calm and composed / Cautious / Excellent communication skills / Good planning ability / Strong sense of responsibility
Work Style
Career Path
Train Dispatch Clerk (Junior) → Train Dispatch Clerk (Senior) → Operations Manager → Operations Management Department Leader → Railway Business Department Manager
Required Skills
CTC System Operation / Data Management / Railway Regulations and Signal Knowledge / Timetable Creation
Recommended Skills
English (Basic) / Risk Management / Timetable Creation Software / Transport Safety Management Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accuracy is essential because errors even in seconds directly impact operational safety. |
| Planning & Organization | Planning ability to adjust and optimize complex schedules is important. |
| Problem Solving | Because quick response and adjustment are required in case of delays or disruptions. |
| Stress Tolerance | Because it is necessary to respond under high pressure when operation troubles occur. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because the work is based on existing diagrams, there is little need for novel ideas. |
| Physical Stamina & Endurance | Because it is mainly desk work with low physical demands. |
Related Qualifications
- Railway Operations Manager
Related Jobs
- Operations Manager
- Station Staff
- Train Driver
- Vehicle Dispatch Clerk