Tourist Information Clerk (Travel and Tourism Information Center)
りょこうあんないがかり
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Other Service Occupations
- Minor : Service Occupations Not Elsewhere Classified
Summary
A job that provides visitors with tourist information and transportation details at travel and tourism information centers, proposes travel plans, and adjusts itineraries.
Description
Tourist Information Clerks (at travel and tourism information centers) respond to visitors' inquiries at tourist information centers or information centers, providing information on tourist attractions, transportation, accommodations, dining, events, and more. They propose travel plans or model courses based on users' preferences and conditions, distribute pamphlets and maps, support reservations, and handle multilingual support and guidance using digital tools. They are required to have thorough knowledge of local tourist resources and collaborate with local governments, tourism associations, and transportation providers.
Future Outlook
With the recovery of inbound demand and promotion of local tourism, the demand for tourist information clerks is expected to remain stable. There is a trend toward requiring skills for online support in response to digital informationization.
Personality Traits
Work Style
Counter Service / Face-to-Face Service / Indoor Work / Shift Work
Career Path
観光案内スタッフ → 観光情報センターリーダー → ツアーコンダクター → 旅行代理店スタッフ → 地域観光振興担当者
Required Skills
Basic PC Operation / Communication Skills / Foreign Language Proficiency / Knowledge of Tourist Sites and Transportation
Recommended Skills
Customer Service Manners / TOEIC / Tourism English / Web Information Search
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | To flexibly respond to diverse questions and sudden situations. |
| Communication Skills | To accurately understand users' requests and provide information. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Numerical & Quantitative Analysis | Not requiring advanced mathematical analysis. |
Aliases
- Tourist Information Staff
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