Toll Collector (Toll Roads)
りょうきんがかり（ゆうりょうどうろ）
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Transportation and Postal Clerical Occupations
- Minor : Passenger and Freight Clerks
Summary
A job that collects tolls at toll booths on toll roads, handling toll collection, traffic guidance, and related tasks.
Description
Toll Collectors (Toll Roads) at toll booths on toll roads handle toll payments via cash, ETC, or other methods, and are responsible for maintaining smooth traffic flow. In addition to daily toll collection duties, they guide vehicles, respond to driver inquiries, conduct safety checks, and prepare revenue reports. Work is typically shift-based, requiring rapid and accurate performance during peak periods.
Future Outlook
Although manned booth operations are declining due to the spread of automation technologies such as ETC, roles in safety management and inquiry handling are expected to persist to some extent.
Personality Traits
Composed / Polite and Courteous / Strong Sense of Responsibility
Work Style
Career Path
Shift Leader → Section Chief → Service Center Operations Manager → Area Manager
Required Skills
Basic PC Operation / Cash Transaction Processing / Customer Service / ETC System Operation
Recommended Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Errors in monetary transactions are not permitted. |
| Numerical & Quantitative Analysis | Accurate monetary calculations are required. |
| Stress Tolerance | During high-traffic periods, handling many vehicles in a short time is required. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Tasks are routine, requiring almost no creative thinking. |
Related Qualifications
- Ordinary Motor Vehicle Driver's License
Aliases
- Gate Attendant
- Toll Receipt Attendant
Related Jobs
- Bus Driver
- Parking Lot Attendant
- Road Patrol Officer