Ticket Shop Salesperson
きんけんショップはんばいいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales-Related Occupations
- Minor : Other Sales-Related Occupations
Summary
Ticket shop sales staff purchase, sell, and buy back discount tickets such as gift certificates, train tickets, and shareholder benefit tickets, while performing appropriate pricing and inventory management.
Description
Ticket shop salespersons handle the purchasing, selling, and buying back of discount tickets such as gift certificates, train tickets, movie tickets, and shareholder benefit tickets at the store front. They monitor market rates and inventory levels to set appropriate buy-back rates and selling prices, and also manage inventory and ordering. They provide customer service to walk-in customers, respond to phone and online inquiries, authenticate the genuineness of tickets, and perform simple evaluations. They also engage in a wide range of tasks including promotions and campaign planning to enhance customer satisfaction, and store operation support.
Future Outlook
Amid the increase in online ticket transactions and the shift to cashless payments, physical ticket shops face intensifying competition. Digital adaptation such as online sales and enhanced authentication services, along with added value offerings, is required, leading to expectations of more advanced and specialized operations.
Personality Traits
Flexible / High Accuracy / Sociable / Strong Sense of Responsibility
Work Style
Full-time / Part-time OK / Shift Work / Store Work / Transfers Possible
Career Path
Store Salesperson (Junior) → Senior Salesperson → Chief/Supervisor → Manager → Area Manager → Independent/Franchise Owner
Required Skills
Cash Register Operation / Customer Service Manners / Inventory Management / Pricing / Ticket Appraisal
Recommended Skills
Language (English) / Marketing Knowledge / Negotiation Skills / PC Basic Operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Necessary to accurately handle ticket types and face values. |
| Communication Skills | High communication skills are required for customer interaction. |
| Numerical & Quantitative Analysis | Mathematical ability is needed for buy/sell price calculations and profit management. |
| Stress Tolerance | Stress from price fluctuations and complaint handling occurs frequently. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Creative thinking is not particularly needed as it involves handling existing products. |
Aliases
- Ticket Shop Clerk
- Ticket Shop Staff
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