Ticket Shop Clerk
ちけっとしょっぷてんいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales-Related Occupations
- Minor : Other Sales-Related Occupations
Summary
Ticket shop clerks buy and sell tickets for concerts, sports events, transportation, etc., and handle customer service, inventory management, price appraisal, and ticket authenticity verification. They are required to provide services tailored to customer needs and set appropriate prices.
Description
Ticket shop clerks handle purchasing tickets from customers at the store and selling them at appropriate prices. The main items are tickets for concerts, sports events, trains and buses, etc. They perform a wide range of tasks including authenticity verification, market price assessment, inventory management, cash handling, and store operations. In customer service, they provide explanations and negotiations to buyers, appraisals and price quotes to sellers, and customer service while mindful of sales targets and profitability. In recent years, with the spread of electronic tickets and online sales, knowledge of business efficiency improvements and digital adaptation is also required.
Future Outlook
There is seasonal demand depending on the number of events and tourism needs, but store sales are facing changes due to the spread of electronic tickets and strengthened regulations. Adaptation to digitalization, such as online sales and digital appraisal systems, will be required in the future.
Personality Traits
Attentive to details / Calm / Customer-oriented / Strong sense of responsibility
Work Style
Full-time / Many weekends and holidays / Part-time / Part-time jobs available / Shift work
Career Path
Ticket Shop Clerk (Junior) → Senior Staff → Store Manager → Area Manager → Buyer
Required Skills
Cash Management / Customer Service / Inventory Management / Pricing / Ticket Authenticity Verification
Recommended Skills
Data Management / Language Skills / Negotiation Skills / PC Operation (Business Systems)
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | High accuracy is required for ticket authenticity verification and cash management. |
| Communication Skills | Smooth communication is essential for customer service and negotiations. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Creativity is generally low as tasks are based on manuals and market prices. |
Aliases
- Ticket Purchasing Staff
- Ticket Salesperson
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