Theater ticket clerk
げきじょうしゅっさつがかり
Industry & Occupation
Classification
Summary
Customer service work at entertainment facilities such as theaters and halls, involving ticket sales, entry management, and seat guidance.
Description
Theater ticket clerks handle ticket sales and issuance at the counter of theaters or concert halls, seat guidance, and management of entry and exit. Their duties also include handling cash and IC payments, checking reservation status, responding to inquiries and troubles from visitors. During peak times, they are required to serve a large number of visitors accurately and quickly.
Future Outlook
While counter operations are decreasing due to the spread of online tickets and automatic ticketing machines, the demand for face-to-face services is expected to continue for improving customer satisfaction.
Personality Traits
Calm demeanor / Cheerful personality / Polite and courteous / Strong sense of responsibility
Work Style
Career Path
Theater ticket clerk → Theater receptionist → Ticket manager → Theater operations staff
Required Skills
Basic PC operation / Cash handling / Customer service manners / Seat management system operation
Recommended Skills
Basic foreign language support / Complaint handling / IC payment device operation
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in money handling or seat guidance directly affect service quality. |
| Communication Skills | Because they interact with many visitors and clear responses are required. |
| Physical Stamina & Endurance | Standing for long hours and handling busy times require physical stamina. |
| Problem Solving | Because troubleshooting related to tickets and seats occurs. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Mainly clerical processing with few opportunities for new ideas. |
| Initiative & Leadership | Because they often perform tasks following instructions. |
| Learning Agility & Knowledge Acquisition | The work is routine, with few opportunities to acquire specialized knowledge. |
Related Jobs
- Concierge
- Event staff
- Movie theater receptionist