Telephone Repair Worker
でんわしゅうりこう
Industry & Occupation
Classification
Summary
A job that inspects and adjusts telephones and communication equipment, diagnoses faults, replaces parts, and maintains normal operation.
Description
Telephone repair workers perform maintenance and repair tasks such as regular inspections, fault diagnosis, parts replacement, adjustment, and reconfiguration on communication equipment like fixed telephones, IP phone adapters, and related peripheral devices used in homes and offices. They assess customer needs and fault conditions, utilize soldering, wiring work, operation tests, and software settings to ensure communication quality and safety, and restore the equipment to normal operation.
Future Outlook
While the fixed-line telephone market is shrinking, demand for maintenance of IP phones and network equipment is increasing. There is a need for technicians who can adapt to the diversification of communication technologies.
Personality Traits
Work Style
Career Path
Apprentice Repair Worker → Telephone Repair Technician → Senior Technician → Maintenance Manager → Technical Consultant
Required Skills
Basic Knowledge of Electronic Circuits / Cable Laying / Operation of Measuring Instruments / Soldering Skills
Recommended Skills
Basic Knowledge of Communication Protocols / Customer Service Skills / Fault Diagnosis Software
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because it is necessary to handle small parts and fine wiring accurately. |
| Problem Solving | Required to accurately identify the cause of faults and select appropriate repair procedures. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Centered on routine repair work, with limited opportunities to demonstrate creativity. |
| Numerical & Quantitative Analysis | Accuracy in work procedures is emphasized more than advanced mathematical analysis. |
Related Qualifications
- Second-Class Electrician
Aliases
- Telephone Maintenance Technician
- Telephone Repair Technician
Related Jobs
- Electrical Machinery and Appliance Repair Worker
- Home Appliance Repair Technician
- Smartphone Repair Technician
- Telecommunications Equipment Worker