Telephone Equipment Installation and Maintenance Worker
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Industry & Occupation
Classification
Summary
Technical job involving installation, wiring, testing, maintenance inspections, and fault response for telephone equipment, switchboards (PBX), and other communication equipment in companies and offices.
Description
Telephone Equipment Installation and Maintenance Workers install and wire communication equipment such as telephones and PBX at customer sites like offices and factories, and conduct operation tests and adjustments. They also perform regular maintenance inspections and diagnose/repair faults to support stable operation of the communication environment. On-site, they determine equipment installation positions based on design drawings and wiring diagrams, perform cable laying and connection work, and are required to conduct line tests and signal quality checks using measuring instruments such as testers. In recent years, with the introduction of IP phones and VoIP equipment, LAN wiring and network equipment configuration are also included in the scope of work. Since there is physical strain from work at heights and transporting heavy equipment, safety management and teamwork are important.
Future Outlook
With the cloudization and IP-ization of in-house communication equipment, there is demand for migration work from conventional analog equipment to IP equipment and network knowledge. Demand will be maintained to a certain extent to ensure the reliability of communication infrastructure, but skill transition will be important with technological advancements.
Personality Traits
Able to respond flexibly / Attentive / Good team player / Strong sense of responsibility
Work Style
Direct to/from Work Possible / Indoor/Outdoor Work / On-site Work / Shift Work / Teamwork
Career Path
Apprentice Staff → Installation and Maintenance Technician → Supervisor/Leader → Construction Management Technician → Independent Business
Required Skills
Blueprint Reading / Equipment Connection / Measurement Instrument Operation / PBX Configuration / Wiring Work
Recommended Skills
Fiber Optic Fusion Splicing / Negotiation Skills / Network Basics / VoIP Technology
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because errors in wiring or terminal connections can lead to call failures. |
| Communication Skills | Because there are many opportunities to coordinate with customers and on-site workers. |
| Physical Stamina & Endurance | Because physical strength is required for equipment transport and work at heights on site. |
| Problem Solving | Because identifying fault causes and responding quickly are required. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Because the work is mainly based on manuals and standards. |
| Numerical & Quantitative Analysis | Because complex mathematical analysis is hardly needed. |
Related Qualifications
- Second-Class Electrician
Aliases
- PBX Installation and Maintenance Worker
- Telephone Equipment Worker
- Telephone Maintenance Technician
Related Jobs
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- Telecommunications Construction Worker
- Wireless Equipment Worker