Taxi operation management clerk
たくしーうんこうかんりじむいん
Industry & Occupation
Classification
- Major : Clerical Occupations
- Middle : Transportation and Postal Clerical Occupations
- Minor : Transportation Operations Clerks
Summary
In a taxi company, creates vehicle operation plans, manages crew members, creates and manages roll calls and operation record books, etc., supporting safe and efficient operations as a clerical position.
Description
Taxi operation management clerks work in the operation management department of taxi companies, handling crew roll calls and health checks, creating dispatch plans, managing operation record books, radio relay operations, etc. Based on legally stipulated operation management regulations, they manage crew labor and grasp vehicle operation status to ensure safety. Operations are often conducted 24 hours a day, requiring flexible schedule adjustments and prompt decision-making to respond to sudden crew absences, accidents, or changes in road conditions. Analyzing operation data accumulated from daily tasks and improving timetables or optimizing operation costs is also an important role. They also handle preparation of reports to the Ministry of Land, Infrastructure, Transport and Tourism and coordination with internal and external related departments.
Future Outlook
While business efficiency will improve with the resolution of driver shortages and the introduction of ICT-based automatic dispatch systems, demand as bearers of legal compliance and safety management is expected to remain stable in the future.
Personality Traits
Able to respond flexibly / Attentive / Good team player / Strong sense of responsibility
Work Style
Career Path
Operation management assistant → Taxi operation manager → Branch office manager → Area manager → Head office operation management staff
Required Skills
Data aggregation / Operation management legal knowledge / Operation management system operation / Operation records management / Radio communication
Recommended Skills
Communication skills (multilingual) / Data analysis / IT tools / Risk management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Accurate recording of operation record books, etc., is required for legal compliance. |
| Planning & Organization | Because it is necessary to efficiently plan dispatch schedules for multiple vehicles and crew members. |
| Stress Tolerance | Frequent responses to emergencies and sudden troubles. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Due to the prevalence of routine tasks, opportunities for original idea generation are limited. |
| Physical Stamina & Endurance | Mainly desk work with almost no heavy labor. |
Related Qualifications
- General passenger vehicle transport business operation manager (taxi)
- Ordinary motor vehicle license
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- Bus operation management clerk
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- Truck operation manager