System Operations Operator
システムうんようオペレーター
Industry & Occupation
Classification
Summary
A job that performs system monitoring, troubleshooting, and routine operations to maintain continuous operation of IT infrastructure.
Description
System operations operators monitor servers, network devices, storage, middleware, etc., within companies or organizations on a 24-hour basis, and handle initial response, cause identification, and recovery work when failures occur. They perform daily operational tasks such as regular backups, job schedule management, and patch application, and maintain and update operation manuals and procedures. They support stable operation and SLA achievement through proposals for introducing operation automation tools and improvement activities, and collaborate with teams and vendors to carry out tasks.
Future Outlook
With the progress of cloudification and automation, routine tasks will increasingly be automated and AI-driven, while demand for personnel with advanced monitoring design and emergency response skills will remain high.
Personality Traits
Attentive / Calm / Excellent communication skills / Patient / Strong sense of responsibility
Work Style
Flexitime / Off-site assignment / On-call / Remote / Shift work
Career Path
System Operations Engineer → Infrastructure Engineer → Site Reliability Engineer (SRE) → Operations Design and Construction Engineer → IT Manager
Required Skills
Basic Network Knowledge / Monitoring Tool Operation / Scripting Languages / Server Management
Recommended Skills
Cloud Platforms / English Document Reading / Infrastructure as Code / Log Analysis / Security Basics
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Immediate response to emergencies and environmental changes is necessary. |
| Analytical & Logical Thinking | Logical thinking is required for identifying causes of failures and log analysis. |
| Attention to Detail & Accuracy | Because small configuration errors can lead to large-scale failures. |
| Communication Skills | Required for coordination and handovers with other departments and vendors. |
| Planning & Organization | Planned job management and maintenance scheduling are important. |
| Problem Solving | Rapid identification and response during failures are required. |
| Stress Tolerance | Due to the high pressure during troubleshooting. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Routine tasks are predominant, and high-level creativity is not particularly required. |
Related Qualifications
- Applied Information Technology Engineer
- Cisco CCNA
- Fundamental Information Technology Engineer
- LPIC Level 1
Aliases
- Operations Operator
- System Monitoring Operator
Related Jobs
- Infrastructure Engineer
- Network Operations Operator
- System Operations Administrator