System Operations Manager
しすてむうんようかんりしゃ
Industry & Occupation
Classification
Summary
Specialist responsible for monitoring, troubleshooting, maintenance, and operational improvements to maintain stable operation of IT systems and network environments in companies and organizations.
Description
System operations managers ensure stable operation of a company's IT infrastructure (servers, networks, storage, etc.) through 24/7 monitoring, incident response, periodic maintenance, performance tuning, and security patch application. They also develop automation tools and operational procedure documents, propose improvements to operational processes, create incident reports, coordinate with related departments, and pursue business efficiency improvements and enhanced availability. As the adoption of cloud environments and virtualization platforms advances, adaptation to IaC and container operations is required.
Future Outlook
With cloud migration, the spread of container operations, and the evolution of operational automation tools, expectations are increasing for SRE (Site Reliability Engineering)-like roles. The introduction of AI/machine learning-based automated monitoring and recovery is advancing, demanding greater efficiency and sophistication.
Personality Traits
Calm and composed / Can proactively engage in improvements / Cautious and meticulous / Strong sense of responsibility
Work Style
Career Path
Junior Operations Engineer → System Operations Manager → Senior Operations Engineer → Infrastructure Architect → IT Service Manager
Required Skills
Monitoring Tool Operation / Network Basics / OS Management / Shell Script Automation
Recommended Skills
Cloud Platforms / Container Technology / English Document Reading / Infrastructure as Code
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because flexible response to sudden troubles and system changes is necessary. |
| Attention to Detail & Accuracy | Because configuration errors or deficiencies in operational procedures can lead to system failures. |
| Learning Agility & Knowledge Acquisition | Because continuous acquisition of new infrastructure technologies and automation tools is necessary. |
| Planning & Organization | Scheduling of maintenance tasks and backup plans, etc., is essential. |
| Problem Solving | Because rapid identification and response to causes during incidents are required. |
| Stress Tolerance | Because it is necessary to withstand the pressure of on-call responses and emergency incidents. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Physical Stamina & Endurance | Mainly desk work with little heavy physical labor. |
Related Qualifications
- Applied Information Technology Engineer
- Fundamental Information Technology Engineer
- ITIL® Foundation
- Network Specialist
Aliases
- Infrastructure Operations Manager
- Operations Engineer
Related Jobs
- Cloud Engineer
- Network Engineer
- Server Engineer
- System Engineer