System Maintenance Worker
しすてむほしゅいん
Industry & Occupation
Classification
Summary
A job that supports stable operation by performing operations monitoring, incident response, and periodic maintenance of IT systems and networks.
Description
System maintenance workers maintain the stable operation of a company's or organization's IT infrastructure (servers, network equipment, storage, etc.) by performing status monitoring using monitoring tools, incident response, periodic maintenance, backup management, log analysis, and more. When an incident occurs, they quickly identify the cause, execute recovery procedures, and consider and implement measures to prevent recurrence. They also handle the development, execution, and maintenance of operation manuals for system configuration changes and updates.
Future Outlook
With the expansion of cloud adoption and automation tools, there is a shift from traditional operations and maintenance to SRE or DevOps roles. As AI monitoring and automated recovery systems become widespread, higher-level automation and operations design skills will be required, while the demand for stable operations will continue.
Personality Traits
Calm and composed / Problem-solving oriented / Strong sense of responsibility
Work Style
Disaster recovery site / On-call / On-site / Remote / Shift work
Career Path
Operations Operator → Operations Engineer → SRE (Site Reliability Engineer) → Operations Manager → Infrastructure Architect
Required Skills
Backup and Restore / Basic Linux Server Operations / Incident Response Procedures / Monitoring Tool Operations / Network Fundamentals / Windows Server Management
Recommended Skills
Cloud Platform Operations / Configuration Management Tools / Container Operations / Scripting Languages
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because it is necessary to flexibly respond to unexpected incidents or operational changes. |
| Attention to Detail & Accuracy | Because small configuration mistakes can lead to system-wide failures. |
| Problem Solving | Because rapid root cause analysis and implementation of countermeasures are required. |
| Stress Tolerance | Ability to withstand pressure during system incidents is required. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Focuses more on responses based on existing procedures rather than creative ideas. |
| Physical Stamina & Endurance | Mainly desk work with minimal physical strain. |
Related Qualifications
- Applied Information Technology Engineer
- Fundamental Information Technology Engineer
- LPIC
- Network Specialist
Aliases
- Infrastructure Operations Staff
- Operations and Maintenance Engineer
- System Operations and Maintenance Staff
Related Jobs
- Network Engineer
- Server Engineer
- System Operations Administrator