Supermarket Staff
すーぱーまーけっとてんいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Supermarket Sales Clerks
Summary
Supermarket staff work in retail stores selling food and daily necessities, handling overall store operations such as product display, cash register duties, customer service, and inventory management.
Description
Supermarket staff provide guidance to visiting customers and handle inquiries, perform cash register operations using POS systems, and process cash, electronic money, and credit card payments. They handle incoming goods inspection, price sticker application, expiration date checks, shelf restocking and rearrangement, inventory management, and ordering assistance. They also thoroughly perform store cleaning and hygiene management to maintain a safe and clean sales floor environment. During busy periods or sales events, quick and courteous customer service is required, and they work shifts while collaborating as a team.
Future Outlook
Due to population decline and diversification of consumer behavior, online supermarkets and self-checkouts are advancing, while detailed customer service rooted in local communities becomes an important differentiation factor.
Personality Traits
Able to greet with a smile / Attentive / Physically fit / Polite and courteous / Strong sense of responsibility
Work Style
Full-time / Night/Early Morning Shifts / Part-time/Casual OK / Shifts / Short Hours
Career Path
Junior Staff → Team Leader (Section Chief) → Deputy Store Manager → Store Manager → Area Manager → Buyer and Product Planner
Required Skills
Customer Service Etiquette / Hygiene Management and Cleaning / Inventory Management / POS Operation / Product Shelving and Ordering
Recommended Skills
Bookkeeping (Japan Chamber of Commerce Bookkeeping Level 3) / Conversational English (for Foreign Customers) / Hygiene Management / Shelving Techniques
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | High accuracy is required to avoid errors in product prices, expiration dates, etc. |
| Communication Skills | Smooth communication with customers and colleagues is essential to the job. |
| Physical Stamina & Endurance | Requires stamina for prolonged standing work and carrying heavy loads. |
| Collaboration & Teamwork | Because it requires collaborating with a shift-based team to carry out tasks. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Does not require advanced analytical thinking. |
| Creativity & Ideation | Mainly involves accurately performing routine tasks rather than generating new ideas. |
| Planning & Organization | Most tasks follow instructions, with little independent planning. |
Related Qualifications
- Food Hygiene Manager
Aliases
- Cashier Staff
- Shelf Stocking Staff
- Store Clerk
- Supermarket Clerk
Related Jobs
- Convenience Store Clerk
- Department Store Sales Associate
- Drugstore Clerk
- Sales Promotion Staff