Store Clerk (Supermarket)
てんとうがかり（スーパー）
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Supermarket Sales Clerks
Summary
A job that handles tasks necessary for store operations, such as cashiering, product shelving, inventory management, and customer service at the front of a food supermarket.
Description
Supermarket store clerks handle customer service for visiting customers, product shelving and restocking, cashiering, cleaning, inventory management, etc. Specifically, they tidy product shelves, check expiration dates, shelve popular items, assist with ordering, handle returns, and contribute to smooth store operations. There are many opportunities for communication with customers, requiring polite responses and quick checkout processing. Standing work and carrying heavy loads also occur, necessitating physical stamina and accuracy. There are many situations where work is advanced through team cooperation, making flexible responsiveness important as well.
Future Outlook
The supermarket industry is advancing in automation of front-line tasks due to the spread of e-commerce and self-checkout systems, but tasks requiring human involvement such as face-to-face customer service, product shelving, and recommendations remain highly necessary. With the increase in community-oriented services and high-value-added products, the role of store clerks is changing but stable demand is expected.
Personality Traits
Bright and positive / Has good teamwork / Physically fit / Polite and courteous
Work Style
Contract OK / Full-time Promotion / Part-time OK / Shift
Career Path
Part-time · Store Clerk → Chief (Assistant Manager) → Store Manager → Area Manager
Required Skills
Cash Register Operation / Customer Service Manners / Inventory Management / Product Shelving
Recommended Skills
Basic PC Operation / Cleaning / Order Assistance / Product Knowledge
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because accuracy is required in expiration date checks and sales floor tidying. |
| Communication Skills | Because face-to-face customer service with store visitors occurs frequently. |
| Physical Stamina & Endurance | Because there is prolonged standing work and product transportation. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Mainly because work follows manuals. |
| Creativity & Ideation | Because shelving layouts basically follow given instructions. |
| Planning & Organization | Because sales floor planning is mainly based on instructions from headquarters or the store manager. |
Related Qualifications
- Food Hygiene Manager
- Salesperson Certification Level 2
Aliases
- Supermarket Clerk
- Supermarket Sales Staff
- Supermarket Staff
Related Jobs
- Cashier
- Convenience Store Clerk
- Department Store Salesperson
- Stocking Clerk