Subway Conductor
ちかてつしゃしょう
Industry & Occupation
Classification
- Major : Delivery, Transportation, and Machine Operation Occupations
- Middle : Other Transportation Occupations
- Minor : Train Conductors
Summary
Subway conductors perform in-car announcements, door opening/closing operations, safety checks, passenger guidance, etc., during subway operations to ensure passenger safety and comfort.
Description
Subway conductors operate door opening/closing and make in-car announcements at each station according to the operation schedule, safely guiding passenger boarding and alighting. They also handle safety checks inside and outside the train, monitoring platform surveillance cameras, and responses to abnormalities or emergencies such as emergency brakes and evacuation guidance. Coordination with operations managers and drivers is essential. Routine tasks include vehicle inspections and reporting of in-car equipment malfunctions. They work shifts including early mornings and late nights, and contribute to improving service quality through passenger interactions.
Future Outlook
While the introduction of Automatic Train Operation (ATO) systems is progressing, demand for human resources remains stable from the perspectives of abnormality response and customer service. The value of personnel with multilingual capabilities is increasing.
Personality Traits
Attentive to others / Calm and composed / Has a clear and audible voice / Strong sense of responsibility
Work Style
Early morning shifts / Night shifts / Shift work / Two days off per week
Career Path
New Employee (Conductor Apprentice) → Conductor → Operations Manager → Safety Instructor → Station Master → Management Position
Required Skills
Door Opening/Closing Operation / Emergency Response / In-car Announcement Operation / Passenger Guidance / Safety Check Procedures
Recommended Skills
Basic PC Operation / Communication Skills (English Announcements) / Communication Skills Training / Customer Service Manners / Foreign Language Support
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because quick responses to delays or abnormalities are necessary. |
| Attention to Detail & Accuracy | Detailed checks are essential for safe boarding and alighting. |
| Communication Skills | Because accurate and clear in-car announcements are required. |
| Physical Stamina & Endurance | Physical stamina is needed for long hours of standing work. |
| Stress Tolerance | Because high composure is required during emergency responses or passenger troubles. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Tasks are mainly based on manuals, with little need for new ideas. |
Related Qualifications
- Conductor Skills Certification
Aliases
- Metro Conductor
Related Jobs
- Bus Driver
- Station Staff
- Train Driver