Stewardess
すちゅわーです
Industry & Occupation
Classification
Summary
A professional job that ensures passenger safety and provides comfortable service in the cabin of passenger aircraft.
Description
Stewardesses (cabin attendants) are responsible for safety assurance tasks such as guiding passengers aboard, explaining seatbelt usage and safety equipment, and service tasks such as providing in-flight meals and beverages, announcements, and in-flight sales in the cabin of aircraft. Before flights, they conduct briefings and inspect emergency equipment and cabin supplies. During flights, they respond promptly and courteously to passenger requests, and in emergencies, they perform evacuation guidance and first aid, handling a wide range of duties. They acquire qualifications through airline training and serve on both domestic and international flights.
Future Outlook
Due to the increase in inbound foreign tourists and the expansion of LCC flights, the demand for cabin crew remains stable. In the future, there will be even greater demand for improved service quality and multilingual support.
Personality Traits
Work Style
Domestic and international flights / Long-haul shifts / Shift work
Career Path
Cabin Attendant (Junior) → Cabin Attendant (Senior) → Chief Purser → Instructor/Trainer → Cabin Attendant Manager
Required Skills
Communication skills (foreign languages) / First aid / Hospitality manners / Safety management knowledge
Recommended Skills
Communication skills (multilingual) / Customer service / Hygiene management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | To flexibly respond to changes in schedules and environments. |
| Attention to Detail & Accuracy | Because attention to detail is required to provide safe and high-quality service. |
| Communication Skills | To communicate smoothly with diverse passengers. |
| Learning Agility & Knowledge Acquisition | Because continuous learning of safety procedures and in-flight service content is necessary. |
| Physical Stamina & Endurance | Because physical strength is required for standing work and carrying heavy luggage. |
| Stress Tolerance | Because calm response is needed even during long hours or emergencies. |
| Collaboration & Teamwork | To carry out tasks in cooperation with crew members and other departments. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because customer service response is the main focus rather than advanced analytical skills. |
| Numerical & Quantitative Analysis | Because simple cash management is the focus and advanced mathematical skills are not needed. |
Related Qualifications
- Eiken
- First Aid Certification
- TOEIC
Aliases
- Cabin Attendant
- Flight Attendant
Related Jobs
- Ground Staff
- Purser
- Tour Conductor