Station Kiosk Sales Clerk
えきこうないばいてんはんばいいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Other Merchandise Sales Clerks
Summary
A job that involves selling newspapers, magazines, beverages, light meals, etc., at station kiosks, handling cash registers, customer service, product display, and inventory management.
Description
Station kiosk sales clerks sell a wide range of products from newspapers and magazines to beverages, light meals, and souvenirs to station users. Work is shift-based, from early morning to late night, involving handling peak-time crowds and special sales during seasons or events. Main duties include cash register operations and checkout processing, customer service, product restocking and display, inventory checks and ordering, and store cleaning and hygiene management. They are also required to propose new products and creatively arrange displays to enhance customer satisfaction and boost sales.
Future Outlook
Amid ongoing labor shortages, there may be advances in cashless payments, store operation efficiency, and automation systems. With the recovery of tourism demand, expansion in sales at station kiosks is expected.
Personality Traits
Attentive / Can provide bright and polite customer service / Good team player / Strong sense of responsibility
Work Style
Night and Early Morning Shifts / Part-time and Casual OK / Shift Work / Standing Work
Career Path
Kiosk Staff → Chief (Supervisor) → Store Manager (Manager) → Area Supervisor → Head Office Staff (Product Planning and Training)
Required Skills
Cash Register Operation / Cleaning and Hygiene Management / Customer Service Manners / Inventory Management / Product Display and Restocking
Recommended Skills
Basic PC Operation / Cashless Payment Handling / Foreign Language Support / Staff Training and Guidance
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Need to flexibly respond to busy periods or sudden changes in tasks. |
| Attention to Detail & Accuracy | Accurate work is required to prevent mis-shipments or cash mishandling. |
| Communication Skills | Flexible communication skills essential for smooth interactions with diverse customers. |
| Physical Stamina & Endurance | Physical endurance is needed for long hours of standing work and handling heavy loads. |
| Stress Tolerance | Calmness is required during peak-time crowds or handling complaints. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Advanced analytical or logical thinking is not required. |
| Creativity & Ideation | Accuracy in routine tasks is valued more than creativity. |
Related Qualifications
- Food Hygiene Manager
- Salesperson Certification (Optional)
Aliases
- Kiosk Salesperson
- Station Shop Staff
Related Jobs
- Convenience Store Clerk
- Merchandise Sales Staff
- Retail Store Salesperson
- Station Staff