Sports Goods Sales Clerk
スポーツようひんはんばいてんいん
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Sales Clerks
- Minor : Other Merchandise Sales Clerks
Summary
Sports goods sales clerks provide customer service, sales, and recommendations for shoes, apparel, and equipment in sports goods specialty stores.
Description
Sports goods sales clerks explain how to use sports goods and their features to customers visiting the store, propose and sell the most suitable products. They perform size measurements and fittings to check the fit of shoes and apparel, and also handle inventory management, store layout, display, and promotional planning. They also perform customer service tasks such as accounting using POS systems and handling returns and exchanges, utilizing specialized sports knowledge to enhance customer satisfaction.
Future Outlook
Although store sales are declining due to the spread of EC sites, demand for staff who can provide specialized knowledge and fitting services is expected to remain stable. The importance of personnel with customer service skills is increasing with the expansion of experiential stores and community-based services.
Personality Traits
Attentive to Personal Appearance / Cheerful Personality / Strong Sense of Responsibility / Talkative
Work Style
Full-time Part-time / Overtime / Regular Employee Promotion / Shift / Store Work
Career Path
Sales Staff → Store Manager (Store Manager Candidate) → Area Manager → Buyer → Supervisor
Required Skills
Customer Service Sales Skills / Inventory Management / POS Operation / Product Knowledge (Sports Goods) / Size Measurement and Fitting
Recommended Skills
Communication Skills (English) / Marketing / Product Maintenance Knowledge / SNS Management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Communication Skills | Because high communication skills are required in customer service. |
| Physical Stamina & Endurance | Because there is long hours of standing work and handling heavy items. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Analytical & Logical Thinking | Because advanced analysis and logical thinking are not required. |
| Numerical & Quantitative Analysis | Because complex mathematical analysis is not necessary. |
Related Qualifications
- Salesperson
Aliases
- Sports Shop Clerk
- Sports Shop Staff
Related Jobs
- Fitting Advisor
- General Retail Salesperson
- Sports Goods Buyer
- Store Manager