Social Worker (Welfare Office: Counseling, Advice, and Assistance Duties)
しゃかいふくしし
Industry & Occupation
Classification
Summary
A specialist at welfare offices who provides counseling and assistance to users facing life challenges, creates support plans, and coordinates with relevant organizations.
Description
Social Workers (Welfare Office: Counseling, Advice, and Assistance Duties) are affiliated with welfare offices and conduct face-to-face counseling and assistance for users facing life challenges such as those in economic hardship, disabled individuals, elderly people, children, and families. They first conduct hearings from users and their families about their living conditions and issues, grasp needs and perform assessments, and then create support plans. They provide support for welfare service application procedures, living assistance applications, and specialized rights advocacy activities, and through coordination with relevant organizations and case conferences, they collaborate with multidisciplinary teams and conduct ongoing monitoring.
Future Outlook
With the aging population and expanding poverty issues, demand for consultation support is increasing. Roles are expected in utilizing ICT and realizing community-inclusive societies.
Personality Traits
Able to Respond Flexibly / Empathetic / High Ethical Standards / Strong Sense of Responsibility
Work Style
Field Visits / Full-time / Public Servant / Team Meetings
Career Path
Social Worker (Welfare Office) → Senior Social Worker → Section Chief/Senior → Welfare Office Director → Community Comprehensive Support Center Counselor → Private Welfare Service Manager
Required Skills
Assessment Techniques / Interview Techniques / Listening Skills / Support Plan Creation / Welfare System Knowledge
Recommended Skills
Case Management / Community Resource Development / Coordination with Related Organizations / PDCA Cycle / Rights Advocacy
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | To flexibly respond to diverse situations and needs. |
| Communication Skills | Because dialogue with clients and related organizations is central. |
| Problem Solving | To resolve complex life challenges. |
| Stress Tolerance | Because they often face difficult cases. |
| Collaboration & Teamwork | Because collaboration with related organizations is essential. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Numerical & Quantitative Analysis | Because mathematical analysis is not often required in the job. |
Related Qualifications
- Social Worker
Aliases
- Social Worker
- Welfare Counselor
Related Jobs
- Care Manager
- Certified Care Worker
- Psychiatric Social Worker
- Public Health Nurse