Social Insurance Premium Collector

しゃかいほけんりょうちょうしゅうがかりいん

Industry & Occupation

Public Service, Legal & Administration

Classification

Summary

Clerical position responsible for managing and collecting social insurance premium payment status. Handles urging delinquent payers, collection processing, and guidance on payment methods.

Description

Social Insurance Premium Collectors manage the payment status of social insurance premiums such as health insurance and pension insurance, handle urging delinquent payers, provide guidance on payment methods, and perform collection processing. They manage procedures for direct debit, cash receipts at counters and issuance of receipts, sending of urging notices, recording and updating administrative data, and coordination with related departments. Requires accurate money management skills, meticulous clerical processing abilities, and courteous customer service.

Future Outlook

With the aging population and declining birthrate, the burden on social insurance is increasing, heightening the importance of collection tasks. However, administrative efficiency improvements and digitalization will require utilization of digital skills.

Personality Traits

Honest / Patient / Polite and cautious / Strong sense of responsibility

Work Style

Counter service / Daytime work / Desk work / Office work / Overtime possible

Career Path

Social Insurance Premium Collector (Entry-level) → Social Insurance Premium Collector (Advanced) → Social Insurance Clerk Supervisor → Section Chief Assistant → Section Chief

Required Skills

Accounting clerical work / Communication skills (phone and counter service) / Document creation / PC operation (spreadsheet software)

Recommended Skills

Bookkeeping certification / Communication skills training (negotiation skills) / Knowledge of social insurance system

Aptitudes (Strengths Preferred)

Item Description
Attention to Detail & Accuracy Accuracy is important to prevent calculation errors or processing mistakes.
Communication Skills Explanation and persuasion skills are needed when guiding payments or urging.
Numerical & Quantitative Analysis Mathematical skills are required for premium calculations and record management.

Aptitudes (Weaknesses Acceptable)

Item Description
Creativity & Ideation Mostly routine tasks, so little need for new idea generation.
Physical Stamina & Endurance Mainly desk work with little heavy labor.

Aliases

  • Premium Collector

Related Jobs

  • Accounting Clerk
  • Pension Clerk
  • Tax Officer

Tags

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