Showroom Staff
ショールームいん
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Other Service Occupations
- Minor : Advertising Promoters
Summary
Customer service and sales role in showrooms for automobiles, home appliances, etc., explaining product features to visitors, providing tailored proposals and demonstrations based on their needs.
Description
Showroom staff work in showrooms for automobiles, home appliances, furniture, etc., explaining product functions and features to visitors and supporting hands-on trials and test drives. They handle sales support such as interviewing customers on their preferences and lifestyles, proposing optimal products, preparing estimates, and guiding contract procedures. They also manage exhibits, adjust displays, plan and operate events and campaigns, collaborate with other departments on inventory management, and handle after-sales service, performing a wide range of tasks.
Future Outlook
With advancing digitalization and the adoption of VR/AR technologies, virtual exhibitions and remote customer service are expected to increase. However, demand for physical spaces where products can be experienced firsthand will persist, requiring the ability to deliver new customer experiences blending digital and physical elements.
Personality Traits
Cheerful Personality / Good Listener / Proactive in Proposals / Strong Sense of Responsibility
Work Style
Full-time / Overtime Available / Shift Work / Store Work / Weekends and Holidays Work
Career Path
Junior Showroom Staff → Senior Showroom Staff → Showroom Leader → Store Manager → Sales Advisor
Required Skills
Basic PC Operation (CRM System) / Customer Service / Product Display / Product Explanation
Recommended Skills
Communication Skills (English) / Marketing / Presentation Skills / Sales Pitch
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Necessary to accurately convey product features and specifications. |
| Communication Skills | Essential for smooth dialogue with visitors and eliciting their needs. |
| Physical Stamina & Endurance | Involves extensive standing work for long hours, requiring physical stamina. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Numerical & Quantitative Analysis | Advanced mathematical or quantitative analysis is rarely required. |
Related Qualifications
- Business Manners Certification
- Ordinary Motor Vehicle Driver's License
- Property and Casualty Insurance Solicitation Qualification
Aliases
- Display Staff
- Showroom Staff
Related Jobs
- Sales Advisor
- Sales Assistant
- Salesperson
- Store Staff