Showroom receptionist

しょうるーむうけつけがかり

Industry & Occupation

Service, Retail & Sales

Classification

Summary

A job that handles reception, guidance, and response to visitors at company or store showrooms. Also responsible for phone responses, material preparation, and simple clerical tasks.

Description

Showroom receptionists handle customer service for visitors to exhibition halls or showrooms. They manage visitor reception, guidance, phone responses, reservation management, etc., to provide a comfortable environment. They also assist with product explanations, create materials, support inventory management, and perform simple cleaning and maintenance tasks. As the initial point of contact with customers, they play an important role in shaping the company's image.

Future Outlook

Stable job openings are expected to continue, but with the introduction of AI chatbots and online reception systems, demand will increase for personnel who possess hospitality skills in face-to-face customer service as well as IT skills.

Personality Traits

Attentive / Cheerful personality / Polite and courteous

Work Style

Contract employee / Full-time / Part-time / Permanent employee / Shift work

Career Path

Junior receptionist → Senior receptionist → Showroom coordinator → Store manager → Sales representative

Required Skills

Business manners / Customer service manners / Office software / Phone handling

Recommended Skills

Accounting knowledge (basic) / CRM system operation / English conversation / Product knowledge

Aptitudes (Strengths Preferred)

Item Description
Attention to Detail & Accuracy Because attention to detail is necessary for handling business cards and materials, schedule management, etc.
Communication Skills Because high communication skills are required for visitor and phone responses.

Aptitudes (Weaknesses Acceptable)

Item Description
Creativity & Ideation Because creative thinking is not particularly needed in the work.
Numerical & Quantitative Analysis Because daily numerical analysis or calculations are minimal.

Aliases

  • Exhibition hall receptionist
  • Showroom concierge

Related Jobs

  • Customer service
  • Hotel front desk staff
  • Information staff

Tags

Keywords