Showroom Guide
しょうるーむあんないいん
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Other Service Occupations
- Minor : Advertising Promoters
Summary
Welcomes visitors to the showroom, explains product features and provides hands-on experiences, and hands them over to sales staff. A customer service and guidance role.
Description
Showroom guides welcome visitors at showrooms for housing equipment, automobiles, furniture, etc., clearly explain product features and specifications, and conduct real-machine demonstrations. They gather information on visitors' intended uses, budgets, preferences, etc., propose the most suitable products, and smoothly hand them over to sales representatives. They also handle showroom cleaning, layout changes, reservation management, simple clerical tasks, and other store operation duties. High communication skills, product knowledge, and proposal abilities are required.
Future Outlook
While virtual showrooms utilizing VR/AR are becoming more widespread, demand for hands-on experiences with actual products remains strong, and face-to-face customer service skills for enhancing customer experience will continue to be in demand.
Personality Traits
Cheerful Personality / Good Interpersonal Skills / Persuasive
Work Style
Career Path
Showroom Leader → Sales Advisor → Sales Staff → Store Manager
Required Skills
Basic PC Operation (Reservation Management) / Customer Service Skills / Presentation Skills / Product Knowledge Acquisition
Recommended Skills
CRM Reservation Management System Operation / Display Skills / Language Skills
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Because the arrangement of displays and accuracy of materials impact customer trust. |
| Communication Skills | Because smooth communication with visitors is central to the job. |
| Initiative & Leadership | Because proactivity in approaching visitors and eliciting their needs is required. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Numerical & Quantitative Analysis | Because customer service is the focus rather than numerical analysis. |
Aliases
- Showroom Attendant
- Showroom Staff
Related Jobs
- Sales Advisor
- Sales Representative
- Salesperson
- Store Staff