Shop Master
しょっぷますたー
Industry & Occupation
Classification
- Major : Sales and Marketing Occupations
- Middle : Retail and Wholesale Store Managers
- Minor : Retail Store Managers
Summary
Manages overall store operations in the retail industry, including sales management, staff training, product ordering, and more.
Description
A Shop Master is a managerial position responsible for overseeing all aspects of retail store operations. Duties include setting and achieving sales targets, product ordering and inventory management, optimizing store layouts, staff recruitment, training and shift scheduling, store promotion planning, and customer service. They are required to perform sales analysis, implement improvements, and manage staff to balance customer satisfaction and profit maximization.
Future Outlook
With the increasing importance of e-commerce and digital promotions, demand is growing for Shop Masters who can implement OMO strategies to revitalize physical stores. Those with digital skills such as store data analysis and SNS utilization are seeing higher market value.
Personality Traits
Flexible / Has Leadership / Sociable / Strong Sense of Responsibility
Work Style
Overtime Possible / Shift Work / Store-Based / Two Days Off Per Week
Career Path
Store Staff → Assistant Manager → Store Manager (Shop Master) → Area Manager → Head Office Staff (Store Development, HR, etc.)
Required Skills
Customer Service / Inventory Management / Ordering Operations / Sales Management / Staff Training
Recommended Skills
Data Analysis / Digital Marketing / POS Operation / Spreadsheet Software
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Attention to Detail & Accuracy | Attention to detail is important for inventory management and layouts. |
| Communication Skills | Smooth communication with customers and staff is essential. |
| Initiative & Leadership | Proactively promote store improvements and promotions. |
| Planning & Organization | Planning skills are required for promotion planning and shift management. |
| Stress Tolerance | High stress tolerance is needed for busy periods and complaint handling. |
| Collaboration & Teamwork | Coordination and leadership skills are needed to manage staff. |
Related Qualifications
- Salesperson Certification
- Service Manners Certification
Aliases
- Shop Owner
- Store Manager
Related Jobs
- Area Manager
- Salesperson
- Store Staff
- Store Supervisor