Cafeteria Owner (Primarily engaged in customer service work)
しょくどうしゅじん
Industry & Occupation
Classification
- Major : Service Occupations
- Middle : Customer Service and Food Service Occupations
- Minor : Restaurant Managers
Summary
A cafeteria owner primarily handles customer service for guests in a dining establishment, taking orders, serving food, handling payments, and more. They also manage overall operations such as shift scheduling, inventory control, and hygiene management.
Description
A cafeteria owner primarily handles customer service for guests in a dining establishment, including taking orders, serving food, handling payments, store cleaning, and customer response. In addition, they manage store operations such as shift scheduling, inventory control, and hygiene management. They enhance customer satisfaction through staff training and complaint handling, contributing to increased sales.
Future Outlook
With an aging society, demand for small, community-based dining establishments remains stable. Demand for restaurant operation personnel in tourist areas and office districts is expected to continue. Additionally, skills in responding to health-conscious trends and diverse food cultures will be required.
Personality Traits
Work Style
Career Path
Part-time Worker → Assistant Manager → Manager (Cafeteria Owner) → Area Manager → Independence and Entrepreneurship
Required Skills
Cash Register Operation / Customer Service Skills / Hygiene Management / Order Taking
Recommended Skills
Basic Accounting / Inventory Management / Menu Development / Staff Management
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Because flexibility is needed to handle sudden business changes during peak times and irregular situations. |
| Attention to Detail & Accuracy | Attention to detail is necessary for hygiene management and preventing order mistakes. |
| Communication Skills | Because it is necessary to communicate smoothly with diverse customers and understand their needs. |
| Physical Stamina & Endurance | Because physical stamina is needed for long hours of standing work and going back and forth to the kitchen. |
| Planning & Organization | Because planning and organizational skills are required for store operations such as shift and inventory management. |
| Problem Solving | Because problem-solving skills are required for handling complaints and equipment issues. |
| Stress Tolerance | Because endurance is required in high-stress environments such as customer service and troubleshooting during busy times. |
Related Qualifications
- Food Hygiene Manager
Aliases
- Cafeteria Master
- Teishoku Restaurant Owner
Related Jobs
- Cafe Manager
- Izakaya Owner
- Restaurant Manager