Cafeteria Server
しょくどうきゅうじ
Industry & Occupation
Classification
Summary
Cafeteria servers handle serving and clearing dishes, table cleaning, cashier duties, etc., in employee cafeterias, school cafeterias, and similar venues, providing a comfortable dining environment for patrons.
Description
Cafeteria servers primarily handle dish serving/clearing, table preparation, order taking, cashier processing, dish cleanup, and cleaning in employee cafeterias, hospital or school cafeterias, and public facility cafeterias. They engage in customer service with patrons and coordinate with kitchen staff to ensure comfortable and smooth service. During peak times, they quickly transport large quantities of food, and afterward, they manage cafeteria cleaning, inventory, and restocking supplies.
Future Outlook
Demand remains stable due to declining birthrates, aging population, and labor shortages in the food service industry. While self-service and ICT adoption progresses, personnel capable of maintaining service quality will continue to be needed.
Personality Traits
Attentive / Cheerful Personality / Patient / Team-Oriented / Well-Groomed
Work Style
Career Path
Cafeteria Server → Hall Leader → Service Manager → Restaurant Store Operations
Required Skills
Cash Register Operation / Cleaning / Customer Service Manners / Order Taking / Serving
Recommended Skills
Complaint Handling / Food Hygiene Knowledge / Teamwork / Workflow Awareness
Aptitudes (Strengths Preferred)
| Item | Description |
|---|---|
| Adaptability | Necessary to flexibly respond to crowded conditions or sudden changes. |
| Attention to Detail & Accuracy | High accuracy is required to prevent order errors or serving mistakes. |
| Communication Skills | Essential for smooth interactions with customers and understanding their needs. |
| Physical Stamina & Endurance | Physical endurance needed for prolonged standing and carrying heavy trays. |
| Stress Tolerance | Required to endure peak-time busyness and complaint handling. |
| Collaboration & Teamwork | Essential for collaborating with kitchen staff and other servers to perform tasks efficiently. |
Aptitudes (Weaknesses Acceptable)
| Item | Description |
|---|---|
| Creativity & Ideation | Tasks are routine, and original creativity is not particularly required. |
| Numerical & Quantitative Analysis | Basic calculation skills suffice for handling money. |
Related Qualifications
- Food Hygiene Manager
- Service Manners Certification
Aliases
- Hall Staff
- Server
Related Jobs
- Hotel Server
- Restaurant Server
- Waiter
- Waitress